Product updates

Changelog

A clear record of what changed in Sayify, written for teams using the platform to collect, review, and route customer intake.

Latest release
May 25, 2026
Focus
Branding, domains, billing
Built for
B2B teams and agencies

Branding, Domains & Centralized Billing

Brand control and account management are now closer together, giving growing teams and agencies a clearer way to manage client-facing experiences.

New
  • Branding & Domain refresh: Page address, logo, colors, layout, and email sender setup now live together.
  • Email Sending moved: Sender setup is now inside Branding & Domain instead of Settings.
  • Custom domains: Eligible accounts can connect branded domains for public intake pages while keeping the Sayify subdomain as a fallback.
Improved
  • Centralized billing: Account owners can manage plan changes, add-ons, included workspaces, custom domains, and payment details from one Billing area.
  • Agency support: Multiple workspaces, branded client domains, white-label controls, and shared billing now work together more smoothly.
  • Public documentation: Branding, custom domains, sender setup, and billing guidance now match the latest product experience.

AI Case Notes, Smart Forms & Policy Engine

New form-building and review tools help teams collect structured intake, keep work moving, and bring human approval into important decisions.

Included
  • Smart field blocks: Reusable groups for related fields such as name, email, and phone.
  • Inline and multi-page forms: More flexible ways to embed short forms or split longer intake into guided steps.
  • Email verification: One-time-code checks for selected email fields.
  • Case notes and actions: Sayify can summarize submissions and suggest follow-up actions for the team.
  • Approval workflows: Sensitive submissions can require human review before the next step.

Screen Recording & Async Rooms

Included
  • Screen recording: Collect screen, voice, video, and text responses from one link.
  • Async response rooms: Reply to submissions with video, audio, or text without scheduling a meeting.
  • Video greetings: Add a personal welcome video and show dynamic thumbnails in email responses.
  • Smarter routing: Send high-intent leads, support issues, and important feedback to the right destination.

E-Signature & Data Capture

Included
  • E-signature: Capture signatures directly inside forms.
  • Hidden fields: Pass known context into a form without asking respondents to re-enter it.
  • Media blocks: Add standalone video and audio prompts for instructions or introductions.
  • Country, time, and slider questions: More precise inputs for operational forms.

Question Types & Layout Templates

Included
  • Expanded question library: More response types, including ranking, matrix, NPS, contact info, address, scheduling, video, legal, and dropdown questions.
  • Layout templates: Professionally structured page layouts for different intake experiences.
  • Visual choices: Image-based selection for preference surveys and product picking.
  • Workspace branding: Layouts support brand colors and visual style settings.

Integrations & Intelligence Update

Included
  • Integration improvements: Better ways to connect Sayify responses to the tools teams already use.
  • Intake intelligence: Stronger analysis, routing, and follow-up support for submitted responses.
  • Team workflows: Improved review flow for handoffs, notifications, and next steps.

Widget Platform, Navigation & Integrations

Included
  • Website widgets: More ways to collect responses from embedded web experiences.
  • Contact and navigation refinements: Cleaner movement across the product and improved contact handling.
  • Smart branching and branding: Early improvements for conditional flows and branded public pages.

Public Launch

Included
  • Voice intake links: Create shareable forms without code.
  • Transcription: Turn spoken responses into text for review.
  • No respondent account required: People can answer from a public link.
  • Exports and basic analytics: Review and move response data out of Sayify when needed.

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