Shopify forms for store workflows.

Use Sayify as a Shopify product question form, order support form, return request form, refund request form, wholesale inquiry form, testimonial form, or post-purchase survey. Customers can respond with voice, video, files, and smart fields; Sayify turns each submission into an AI-organized case your team can act on.

Browse ecommerce playbooks Open Shopify embed guide

Buyer intent and product questions

Capture what a shopper needs before they leave: sizing, compatibility, shipping, warranty, recommendations, budget, and urgency.

Order support, product issues, returns

Turn damaged products, missing orders, refund requests, and return evidence into AI-organized cases with severity, sentiment, and next actions.

Wholesale, testimonials, recovery

Qualify bulk buyers, collect proof-rich testimonials, learn why carts were abandoned, and route high-value opportunities to the right team.

Useful ecommerce workflows, already configured

Each playbook includes focused questions, AI extraction, routing logic, scoring, statuses, alerts, and follow-up guidance.

Product Question

Buyer intent, objections, product category, urgency, and suggested reply.

Customer Support

Support category, urgency, sentiment, order context, and assigned team.

Product Issue

Damaged, wrong, missing, or defective products with photo/video evidence.

Return Request

Return reason, condition, eligibility risk, and recommended decision.

Refund Request

Refund risk, policy match, retention opportunity, and next step.

Wholesale Inquiry

Business type, volume, region, order potential, and next action.

Testimonial Collection

Voice, video, text, permission status, usable quote, and key benefit.

Abandoned Cart Feedback

Price, shipping, trust, payment, timing, and recovery offer signals.

Put the right workflow where the buyer already is

Product pages
Cart and checkout help
Order status page
Return portal
Post-purchase email
Wholesale page

Low-friction setup

  • Use a floating bubble for product questions and site-wide support.
  • Use inline embeds for return portals, wholesale inquiry pages, and post-purchase survey pages.
  • Paste the script in Online Store -> Themes -> Edit code -> theme.liquid before </body>, or add it with a Custom Liquid section/block.
  • Optional hidden fields: product_url, product_title, order_id, customer_email, source=shopify.
Build Shopify embed code

Start with ecommerce playbooks, deploy anywhere.

The same ecommerce workflows can run on Shopify, WooCommerce, custom storefronts, landing pages, email links, or support portals.

Launch a playbook